COMMST 140 • Video Lecture 12.1 • Active Listening in Groups | |
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Author(s): HOGREFE, RICHARD College: Crafton Hills College |
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Description
Video lecture to accompany Module 12 Listening in Groups. CONCEPTS: active listening, paraphrase, reflecting, questions, counterfeit question, comprehensive listening, empathic listening, conversational narcissism, shift response, support response