This presentation will demonstrate best practices for using Web conferencing to deliver instruction, including use of the audio tool, Web cam, chat tool, archives, whiteboard, application sharing, etc. for engagement and effective content delivery. It will also focus on keeping students engaged, dealing with emergencies, and tone-setting.

Using CCC Confer (Elluminate), instructors have demonstrated best practices for delivering engaging online courses. This presentation demonstrates, with actual video content of accomplished instructors and their testimonials, these practices and the rationale for using them.

The Audio tool will be demonstrated, with tips for choosing a headset, using (and valuing) silence, increasing social presence, explaining visuals, and controlling student interactions.

The Web cam tool will be discussed, including when its use is appropriate, how to demonstrate with a Web camera, lighting and positioning, and the use of props.

The Chat tool will be demonstrated, including discussion of who uses chat online, how to "seed" the chat room, monitoring chat comments, and using chat as a quick assessment tool.

Archives will be discussed, including how to use archives to extend class time, how to edit archives and make them portable, how to use a "secret word" in an archive.

The presenters will also demonstrate practices that set the tone for online classes, circulate among students, acknowledge students' presence, keep things moving, emphasize time on task, recover from disasters, dispense privileges, and getting training and support.

Blaine Morrow, Project Director CCC Confer